Brand Protection Program

MoreCommerce aims to ensure a high quality market experience and work with only reputable merchants. In furtherance of this effort, we have developed a number of systems to deter and respond to intellectual property infringement complaints across our brands, which include but are not limited to 11 Main, Dot & Bo, Gemafina, MoreCommerce, OpenSky and PickPerfect ("MoreCommerce", "we", "us" or "our") (together with the Site, the "Services"), such as this Brand Protection Program.

If you own and/or represent a brand and would like to limit merchants selling your products through the MoreCommerce platform, we recommend enrolling in this program. Upon successful enrollment, you will be provided with an expedited method of reporting infringing products.

A. Eligibility Requirements:

Brands must have a registered and active text or image trademark.

To be eligible for the MoreCommerce Brand Protection Program, your brand must have an active registered trademark. The trademark for your brand must be in the form of a text-based mark (word mark) or an image-based mark with words, letters, or numbers (design mark). Depending on the country or organization of origin, eligible trademarks can have different classifications based on their issuing trademark office.

The trademark text must match the brand name on the application. If your trademark is an image-based mark with words, letters, or numbers, you will need to provide a copy of the image exactly as it appears on your trademark record. Please ensure that this information matches before submitting your enrollment application.

This trademark must also appear on your products or packaging.

B. How to Enroll:

To enroll in the MoreCommerce Brand Protection Program, please send an email to which contains the following information:

  1. Your brand name;

  2. Contact information (name, email address and phone number) of representative(s) authorized to submit takedown requests and discuss other intellectual property matters;

  3. The trademark number and issuing country/organization;

  4. Images which clearly show the branding of your product and/or packaging;

  5. Your brand’s official website (optional);

  6. Links to your storefronts on any other platforms or marketplaces (optional);

  7. Information on the countries where you distribute your products (optional)

C. What Happens Next?

Our Trust & Safety team will reply to your email to confirm your registration in the MoreCommerce Brand Protection Program.

Once you have been successfully enrolled, you will receive instructions detailing how you can submit takedown requests through the program.

If you would like to approve the sale of your branded products by a specific merchant, send an email to our Trust & Safety team at which contains the following information:

  1. Your brand name;

  2. The name and email address of the merchant you would like to allow to offer products bearing your brand via the MoreCommerce platform;

  3. Clarification on whether you would like to authorize them to sell any products bearing your brand or just specific products. If you would only like to authorize the sale of specific products, be sure to include the names and UPC codes of the products you would like to authorize.

Last Updated: October 15, 2021