We're here to help! We respond to emails as quickly as possible, every day of the week, in the order they're received. In most cases customers will receive a reply in 24-48 hours.

Here are immediate answers to our most commonly-asked questions.

Customer questions

Find more answers in our Customer Help Center.

Concerns can also be addressed directly our office at:

Dot & Bo
220 Commerce Drive
Suite 100
Fort Washington, PA 19034

Or you can email our support team directly at  Contacting us via email will ensure the most streamlined support and that we have correctly documented your concern or question.